CompTIA Project+ Practice Test

What should a project manager do when staff members refuse to work together and disagreements arise?

1. Terminate the staff members

2. Close the project

3. Work with stakeholders to resolve disagreements

4. Fast track the schedule

The correct answer is: Work with stakeholders to resolve disagreements

When staff members refuse to work together and disagreements arise, addressing the situation through collaboration with stakeholders is critical. This approach promotes open communication, allowing the project manager to understand the underlying issues causing the conflict. By engaging stakeholders, the project manager can facilitate discussions that create a constructive environment for resolving disagreements, fostering teamwork. Resolving conflicts collaboratively allows for the exploration of different perspectives, leading to potential compromises or solutions that may not have been initially considered. Additionally, stakeholder involvement can help to reinforce team cohesion, as it emphasizes that everyone is working towards a common goal, ultimately enhancing morale and productivity within the project. The other options, such as terminating staff members or closing the project, would not typically resolve conflict effectively and could lead to negative implications for the project's success and the organizational culture. Fast tracking the schedule may exacerbate tensions without addressing the root of the conflicts. Thus, engaging stakeholders to resolve disagreements is the most constructive and sustainable approach.