CompTIA Project+ Practice Test

Which process is critical for ensuring that project deliverables meet quality standards?

1. Quality assurance

2. Risk management

3. Stakeholder engagement

4. Resource allocation

The correct answer is: Quality assurance

Quality assurance is the process that focuses on ensuring that project deliverables meet established quality standards throughout the project lifecycle. This involves systematic monitoring and evaluation of the various aspects of the project to ensure that minimum requirements are adhered to. Quality assurance includes creating quality management plans, performing audits, and implementing processes to prevent defects. Through quality assurance, teams can identify any potential quality issues before deliverables are completed and delivered, which is vital for maintaining customer satisfaction and meeting project objectives. This process is proactive, emphasizing the prevention of defects rather than focusing solely on identifying them after delivery, which is the primary concern of quality control. While other options are important in project management, they do not specifically focus on the assurance of quality standards in deliverables. Risk management is about identifying, analyzing, and responding to project risks; stakeholder engagement emphasizes communication and involvement of stakeholders in the project; and resource allocation pertains to the effective distribution and management of project resources. Each of these areas supports project success but does not primarily concern itself with ensuring quality in deliverables as quality assurance does.